This Privacy Policy and Us

Our website address is: http://www.aetechnicalproduction.co.uk. Our previous company domain [www.asysevents.co.uk] and other linked domains [www.ae-tp.co.uk] are owned and served by AE Technical Production Ltd. This privacy policy governs the privacy of the users who choose to use it.

This policy sets out the different areas where user privacy is concerned and includes information relating to the way this website processes, stores and protects user data and information. It also includes details of the obligations and requirements of the users, the website and website owners.

GDPR Statement

Effective from May 25 2018 the General Data Protection Regulation (GDPR), implemented by the EU, sets out the steps in protecting the fundamental right to privacy for every EU resident. Any EU resident now have greater control over their personal data and how this data is processed, used and disposed of. Any organisation (within the EU or not) that handles personal data of EU residents has obligations to protect this data.

AE Technical Production Ltd have a legal duty to protect any information we collect from you. We will always keep to strict security standards to protect your data and not hand this data to anyone outside our organisation. If we require any personal data from you we will explain the reasons for collecting it and ask for your consent to process the data. If there is a legal basis for processing the data, we will explain this.

Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Correct the personal data we hold about you, when old, incorrect or out of date. Please inform us as soon as possible of any personal data changes
  • Request we erase the personal data we hold about you when this information is not necessary for performing any ongoing service, or for contractual or legal obligations.
  • You can unsubscribe to marketing emails by using the unsubscribe links provided in this kind of communication

Data Controller Details

If you have any queries regarding this privacy statement or any personal data we may hold, please contact us either:

  • via the form on this website
  • emailing [email protected]
  • by post to “AE Technical Production Ltd, Unit 2 Spalding Road Business Park, Spalding Road, Bourne, Lincolnshire, PE10 9LF”

Processing Your Information

The Legal Basis

The primary reason for which we need personal information is contractural necessity for us to process an order you have placed or when you enter into a rental agreement.

Closely related to this would be legitimate interest. If you enquire regarding one of our services we may need to maintain contact with you in order to process your enquiry. Data processing may also be required to support the delivery of our services. If you consent, we may use e-mail marketing in accordance with the Privacy and Electronic Communications Regulations.

In some situations, the law requires us to collect and process data. For instance, passing salary details to HMRC or pass CCTV images to police relating to criminal activity on our premises.

We may also ask for your consent to process your data, for instance when ticking a box to receive email newletters.

Retaining Information

We will retain information relating to payments, VAT, tax and accounts for the statuatory periods required by UK law. All information is kept private and stored securely until it is no longer required or has no use. Details related to email newsletters or marketing materials will be kept up until our services no longer apply to your potential requirements – users should be aware that this could mean data is stored indefinitely. You can, of course, ask for any data we retain about you to be removed from our system as long as it doesn’t impede our legal duty with regards to accounting and tax. Please contact us if you wish to know what information we hold or would like us to remove your data.

Your data will never be sold, traded or otherwise passed onto third parties unless necessary for carrying out our services. For instance, we may share your delivery details with a courier to deliver your order or share relevant data with sub-contractors and suppliers to sufficiently carry out our business services with you.

We keep our selected partners to only a select few to keep your data safe and secure at all times.

You have the right to ask us not to process personal data for newsletter and marketing purposes by not checking boxes ascertaining to this.

 

Specific Data Subjects

Clients, Customers and Prospective Clients

Potential Information Requested

As part of our business interactions we may request and store:

  • Contact details including title, name, job title, business address, business email address and telephone number
  • Transaction information such as credit or debit card information to carry out a payment
  • Bank details if required for the purposes of credit accounts
How is this data used
Contact Details
  • We will contact you to discuss your sales or hire enquiry, manage our business relationship and receive payments for services. We will keep a record of this trasaction history between AE Technical Production and the client/customer.
  • We may contact you to ensure you were happy with the services you receieved
  • We may contact you with about similar products and services that you may find or interest. This will require your consent and can be unsubscribed from at any point by contacting us or via the unsubscribe button on any emails. Please see the Newsletter and Marketing section for more information.
  • Your contact details may only be passed to selected third parties with relation to ensuring delivery of goods and services.
  • Your details may be passed to our staff (employed or sub-contracted) for the purposes of carrying out our business interactions successfully. For instance, our crew working your event.
Transaction and Bank Details
  • This information will only be stored for payment reasons and never shared with any other parties. We have a legal duty to store transcation history for VAT, tax and accounting purposes.
How long is the data held

This data will be held indefinitely unless our business ceases to be relevant for your requirements or you wish for us to remove the data. We have a legal duty to store transactions as per UK law.

Sole Trader Subcontractors, Subcontractors and Freelance Personnel

Potential Information Requested

As part of our business interactions we may request and store:

  • Contact details including title, name, job title, business and/or personal address, business and/or personal email address and telephone number
  • Additional personal data including Date of Birth
  • Insurance documentation
  • Licenses and qualification data
  • CV details and relevant experience and employment history
  • Previous convictions
  • Health and Safety and performance data
  • Bank details if required for payment purposes
How is this data used
Contact Details
  • This data will be used to keep in contact with you regarding upcoming availability for work and assess your suitability for the work.
  • This data will be stored in an electronic file.
  • Contact details may be passed to other team members, couriers, clients and professionals who may need to contact you regarding the jobs you are scheduled to work. This will only be done when necessary to ensure the smooth running of events.
Transaction and Bank Details
  • This information will only be stored for payment reasons and never shared with any other parties. We have a legal duty to store transcation history for VAT, tax and accounting purposes.
How long is the data held

This data will be held indefinitely unless you wish to cease sub-contracting for us.

Employees and Job Applicants

Personal Data Kept

As part of being in the employment of AE Technical Production Ltd, the following personal data may be held by us:

  • Contact details including name, address, phone numbers (personal and next of kin)
  • CVs and other information gathered during recruitment
  • References from former employers
  • National Insurance numbers
  • Job title, job descriptions and pay grades
  • Disciplinary and grievance documents, such as letters of concern, minutes of meetings, disciplinary warning letters, grievance letters and grievance responses
  • Holiday records
  • Internal performance information
  • Medical or health information
  • Sickness absence records
  • Tax codes
  • Terms and conditions of employment
  • Training details
  • Bank details
How is this data used
Contact Details
  • Contact you with regards to your employment or potential employment/application
  • Assess your suitability for the role
  • Send documents relating to your employment
  • Contact referees for references
  • Next of Kin and medical details wil not be requested until after your application is successful
  • This data will be stored in an electronic file.
  • Contact details may be passed to other team members, couriers, clients and professionals who may need to contact you regarding the jobs you are scheduled to work. This will only be done when necessary to ensure the smooth running of events.
Transaction and Bank Details
  • Bank details will not be requested until after your application is successful
  • Your bank details, salary, NI number and tax information will be passed to our accountants to process payroll on our behalf
How long is the data held
  • Your data will be held for 6 years post-employment or for 6 months after your application for employment is received if your application is unsuccessful
  • These details may be held for longer than 6 years if, for instance, you maintain a pension scheme or become a freelance worker

Premises Visitors

CCTV is in use on our premises for security purposes both internally and externally so your data may be collected.

We may ask visitors to the premises to sign in on entry with their name, mobile number and registration number of their vehicle (if required) for safety and security.

This Website and Your Privacy

Contact Forms

This website includes a contact form, on which we ask you to provide personal data to enable us to deal with any enquires you have. This data is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. While every effort is taken to ensure the safety and security of the contact form embedded into this website, we would advise users that they use this at their own risk.

The information provided to this website and its owners within the contact form will be used only to process your enquiry and provide further information about the products and services available to assist in your enquiry. This does include using your details to subscribe you to any email newsletter program operated by the website however this will only be carried out if your express permission was granted by you when submitting the form.

No personal details will be passed onto any third parties.

Cookies

This website uses cookies to better the user experience while visiting the website. Cookes are small text files placed on your computer to collect standard internet log information about the user’s interaction and usage of this website. This allows the website, through its server to provide the users with a tailored experience within this website.

Where applicable, this website uses a cookie control system allowing users to the website to allow or disallow the use of cookies on their computer or device upon their first visit to the website. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer or device. Users are able to decline this consent and users can also delete cookies from their system through their browser settings.

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

To find out more information relating to cookies pleas visit http://www.aboutcookies.org

Analytics

This site uses Google Analytics to monitor its visitors to better understand how the site is used. Google Analytics tracks visitor usage specifically. The software saves a cookie to your device in order to track and monitor your engagement and usage of the website but does not store, save or collect personal information.

Google’s privacy policy

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. While this website aims to only include quality, safe and relevant external content or links, users are advised to adopt a policy of caution before clicking on any external links.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts.

External websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded and external linked content, including tracking your interaction with the embedded content.

 

Social Media Platforms

We use social media platforms (primarily, but not limited to Instagram, Twitter, Facebook and LinkedIn) to communicate and engage with our clients and potential customers. Our actions relating to social media are custom to the terms and conditions and privacy policies of the separate social media platforms respectively.

Users are advised to adopt a policy of caution when interacting on social media and communicate wisely and with due caution. We will never ask for personal or sensitive data via social media platforms and all communication regarding our business activities should be handled through our primary communication channels of email and telephone.

This website may use social sharing buttons which help share web content directly from web pages to the social media platforms. Users use these buttons at their own discretion and understand that the social media platform may track and save your request to share a web page.

Shortened Links

We may use shortened links on our social media accounts to share web links to relevant web pages. Users are advised to take caution and good judgement before clicking on these links. While every effort is taken to ensuer only genuine and safe URLs are published, we are aware that many social media platforms are subject to spam and hacking and therefore we cannot be held liable for any damages or implications caused by visiting these links.

External Social Media Privacy Policies

Newsletter and Marketing

This website and its owners may use an email newsletter program or email marketing to contact subscribers with relevant products and services offered. Users can subscribe through an online automated process should they wish to do so but this is at their own discretion. Some subscriptions may be manually processed through written consent with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No marketing or newsletter subscription data is passed to any third parties outside of this organisation.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

Every subscriber is given the option to un-subscribe through an automated system detailed at the bottom of each email campaign.

In order to carry out marketing and newsletter distribution, the website and its owners use MailChimp. The privacy policy for MailChimp can be found here.

Further Information